At Aanenson Brown Store, we want you to feel confident and satisfied with every purchase you make. If for any reason you are not completely happy with your order, we are here to help. Please read our Return & Refund Policy carefully.

1. Returns Eligibility

You may request a return within 30 days of receiving your order. To be eligible, the item must be unused, in its original packaging, and in the same condition as received. Proof of purchase is required.

2. Non-Returnable Items

Certain items cannot be returned, including products that are damaged due to misuse, clearance items, or customized products.

3. Return Process

To initiate a return, please contact our support team at support@aanensonbrown.store with your order number and reason for return. Once your request is approved, you will receive instructions on how to ship the product back to us.

4. Shipping Costs

Customers are responsible for return shipping costs unless the product is defective or the wrong item was sent. We recommend using a trackable shipping service to ensure safe delivery.

5. Inspection and Approval

After receiving your returned item, we will inspect it and notify you of the approval or rejection of your refund. Approved refunds will be processed within 7–10 business days.

6. Refunds

Refunds will be issued to your original method of payment. Depending on your bank or card provider, it may take additional time for the credit to reflect in your account.

7. Exchanges

If you wish to exchange an item for a different style or model, please contact us. Exchanges are subject to product availability.

8. Damaged or Incorrect Items

If you receive a defective or incorrect product, please notify us immediately. We will arrange a replacement or issue a full refund at no additional cost.

9. Late or Missing Refunds

If you have not received your refund after the expected timeframe, please first check with your bank or credit card provider. If the issue persists, contact us at support@aanensonbrown.store for assistance.

10. Contact Us

For any questions about our Return & Refund Policy, feel free to reach out to us.

Address: 1022 N Oliver Ave, Minneapolis, MN 55411, USA
Phone: +1 320 436 6768
Email: support@aanensonbrown.store